Shipping policy

Shipping Policy

Last updated: 3 February 2026

Thank you for shopping with Storvo. Below you will find all the information about our shipping procedures and delivery times.

Processing Time

All orders are processed within 1–3 business days (Monday to Friday, excluding public holidays) after payment confirmation. You will receive a confirmation email with tracking information once your order has been dispatched.

UK Shipping

Shipping Method	Estimated Delivery	Cost
Standard Delivery	3–7 business days	Free on orders over £500 / £9.99 on orders under £500
Express Delivery	1–2 business days	£14.99

Free Delivery

We offer free standard delivery on all orders over £500 within the UK.

International Shipping

At this time, we ship to the United Kingdom only. If you are outside the UK and would like to place an order, please contact us at sales@storvo.uk and we will do our best to assist you.

Order Tracking

Once your order has been dispatched, you will receive an email containing your tracking number and a link to track your parcel. Please allow up to 24 hours for tracking information to update.

Delivery Address

Please ensure your delivery address is correct at the time of placing your order. We are unable to redirect parcels once they have been dispatched.

Damaged or Lost Items

If your order arrives damaged or is lost in transit, please contact us immediately at sales@storvo.uk. We will work with the carrier to resolve the issue as quickly as possible.